People Skills

Being able to clearly and effectively share information with others by speaking, writing, moving your body and other signals.

• Active listening
• Empathy
• Clarity
• Nonverbal communication
• Friendliness
• Respect
• Confidence

The ability to use one’s time effectively of productively, especially at work.

• Planning
• To-do list and checklists
• Prioritising
• Evaluating urgent tasks
• Goal setting
• Auditing and improving workflows
• Setting thoughtful deadlines

The process of finding solutions to difficult or complex issues.

• Analytical thinking
• Critical thinking
• Creative problem solving
• Decision making
• Root cause analysis
• Strategic problem solving
• Data-driven problem solving
• Interpersonal conflict resolution

Behaviours that facilitate effective team member interaction, resulting in combined actions being taken that are effective and efficient.

• Clear and efficient communication is an essential teamwork skill.
• Influencing skills.
• Listening skills.
• Problem-solving.
• Planning and organisational skills.
• Decision-making.
• Conflict resolution.

The ability of an individual or a group of people to influence and guide followers or members of an organization, society or team

• Decisiveness. The ability to make decisions, particularly when under pressure, is an important skill to master.
• Trustworthiness.
• Empowerment of others.
• Clear communication.
• Resilience.
• Strategic thinking.
• Delegation.
• Communication.
• Integrity.
• Empathy.
• Flexibility.
• Enthusiasm.
• Creativity – the ability to generate new ideas, alternatives, solutions, and possibilities in a unique and different way.
• Open-mindedness. When you're open-minded, you can readily adapt to new information and look for fresh problem-solving approaches.
• Curiosity.
• Ability to brainstorm.
• Experimentation.
  Networking.
• Observation.
• Organisation.
• Communication
• Draw inspiration from multiple sources

Being able or willing to change or adjust in order to suit different conditions.

• Concern
• Control
• Curiosity
• Confidence
• Resilience
• Flexibility

The behaviours and tactics a person uses to interact with others effectively

• Emotional intelligence
• Effective communication
• Demonstrating reliability
• Exhibiting leadership qualities
• Maintaining a positive attitude

2. a personal set of values that determines how any employee approaches their work. A good work ethic would be someone who is motivated, productive and responsible.

• Hard work.
• Dedication.
• Discipline.
• Productivity.
• Teamwork.
• Integrity.
• Responsibility.
• Determination.

The ability to focus on all areas of a task. You can improve this skill by prioritizing and monotasking, resulting in thoroughness, accuracy and consistency.

• Accuracy
• Time management
• Focus
• Precision
• Thoroughness
• Punctuality